Client Success Exec - CityHost Tech Start Up - Account Management
London, England, United Kingdom • London
CityHost are looking for a Client Success Executive to perform a number of duties relating to maintaining, building and scaling up our host relations.
The company has been rapidly expanding and you’ll be part of a team which deal with our clients and hosts to make sure their experience exceeds expectations from getting them on board through to management of their accounts.
Your duties will revolve around time spent in the office and in London, meeting hosts in their homes and ensuring they’re secure and sound about the platform we run.
WHO ARE CityHost?
We’re a fast growing management platform for Airbnb, allowing hosts to effectively manage their properties through our superior service.
THE KIND OF PERSON WE’RE LOOKING FOR WILL BE:
Energetic about being motivated to develop alongside a young company
- Able to synthesize new working relationships with many different people
- Able to judge effectively based on the large or small amounts on information available to them
- Able to perform practical tasks
- Fully focussed on brilliant attention to detail
- Organised and efficient
- Able to use new-gen technologies
- Degree equivalent to 2:1 or above.
- Exceptional verbal, oral and literary skills
- Excellent IT and computing skills
Salary of £20,000pa
Flexible working time and the opportunity to work from home once a week
Dress how you like
Who wants to work on their birthday? We don’t, so you get it off as a paid holiday
Wonderful office in Clerkenwell (near Farringdon station)
We have a friendly, personable company culture and we treat individuals with respect – there’s no overworking and we extend the flexibility we can over working hours and the ability to work at home. Our professional development opportunities are numerous and exciting and we want to build together as a cooperative.
We are a team of 40 (and growing) with operations across London, Dublin, Edinburgh and Sydney.
We have ambitions to lead the marketplace in Europe and beyond.
Send CV and cover letter to firstname.lastname@example.org